About Us

To log in on mobile, please head to our new booking system, scroll to the bottom of the page and select the third icon that looks like a ticket. Existing members should always log in with the email address associated with their membership.This area will also allow you to see your tickets for any bookings.

Yes, all sessions must be pre-booked on our website.

After booking your swim, you will be sent a confirmation email with a QR code, you will need this when checking in for your swim at Divers Cove. Please either save this to your Apple or Google Wallet, or keep the email ready to present when checking in for your swim.

Just email diverscoveupgrades@childsey.com and we will be able to help you with this!

Go to our website, and click “Book Now”. If you had a valid membership on our previous site, follow the steps above for “I already have a membership, how do I log in and book a swim for the first time?” to log in and book your discounted swims. 

If you don’t have a membership but would like to purchase one, add one to your basket, and create an account. Please purchase your membership and log in before adding any swims to your basket to enjoy your discounted price.

If you aren’t a member and don’t want to purchase a membership, simply click “Swim Session” and choose the date you’d like to visit, then check out. After this, you will be prompted to make an account, please do this for a faster checkout next time and to ensure you can cancel any sessions you may need to. 

Please note, you can only book a swim for yourself.

Follow the steps above for “How do I book a swim? ”, except choose “Sauna Session” in our booking system. 

You will be prompted via email to fill in a waiver for your sauna session, please fill this in before arriving on site. You will also be provided with a link after completing your waiver to share with any other people booked onto your sauna with you. The waivers must be completed before your visit.

You can only book a swim session for yourself. If you’d like to gift a swim, please purchase a gift card - these are emailed directly to the recipient, making them the perfect present for any lover of wild swimming!

If you’d like to book a sauna for yourself and up to 15 friends (depending on availability), click “Book Now”, select “Sauna Session” and then once you have selected your time and date click the “+” icon next to the “1” to increase the number of people you’re booking for. 

You will be prompted by email to fill in a waiver for your sauna session, please fill this in before arriving on-site, and share this with anyone attending with you so they can fill it in.If you have a membership, this will only discount the price of your sauna.

If your friend has a membership and would like to book a discounted sauna, they will need to log in and do this themselves. 

In the “My Tickets” section of our booking system, you can simply reschedule your booking for another day by clicking “Edit booking” and then clicking “Reschedule"

Our system allows you to cancel your visit and enjoy a credit for the same amount so that you can rebook your session (if done outside of 48 hours of the session). If you do require a refund, please get in touch with the team at info@diverscove.co.uk. Please note you are not eligible for a refund if you cancel within 48 hours of your session.

No, you don’t - but if you’re planning on visiting regularly then these work out cheaper in the long run as you will get discounted swim and sauna rates. Plus, with our Gold and Silver memberships, you can enjoy year-round swims and discounted food in our cafe.

Making an account is free of charge and will make your next checkout a lot easier as you won't need to re-enter your medical information. It will also allow you to reschedule any sessions you have booked. You don’t need a membership to have an account.

No, they need to purchase their membership and make an account. If you’d like to gift a membership, gift cards can be purchased and emailed directly to the person. 

We have a range of wetsuits available to hire on site for £10 per person, per hire.

For swims, no. When booking your first swim on our new system, you will be asked to make an account and complete our one-time safety form. Whether you are a member or not, we recommend making an account to check out faster in the future. 

For sauna sessions, yes - this will be emailed to you once you have booked your sauna session. 

More swim times, including in the week, will be added as the water and weather temperatures rise and we are able to increase our operating hours. 

Open water swimming  is a supervised swimming activity which takes place outside of a standard swimming pool environment. Wild swimmers at Divers Cove enjoy a relatively informal swim (around a marked course) in natural lake water.

When open water swimming the temperature will vary from March through to September. Early in the season when the water is below 14℃ you will really need to slowly acclimate your body to the coldness of the water to be safe. As the water heats up through the year and reaches around 18℃ it’s chilly but if you keep moving you will start to feel warmer. As the water reaches over 21℃ in our summer months the water will quickly start to feel warmer as you are in it.

Competent children over 7 years of age can swim with us if they are capable of swimming 650m unaided but must be accompanied by an adult in the water at all times and must swim with a tow float. A Pay As You Swim membership is best for children – a one off £2 registration fee followed by £9.90 per swim session.

You only require a tow float if you are swimming without a wetsuit or are under 16 years of age. You can hire or buy two floats from us. You can also hire wetsuits on-site from just £10 per session.

All swimmers require a wetsuit when the water temp is under 16 C unless you are experienced at swimming in cold water. If swimming without a wetsuit you must wear a tow float. You can hire a wetsuit on-site for just £10 per session.

Wetsuits come in different thicknesses and the thicker they are the warmer they keep you. 

The fit of your wetsuit should be comfortable ‘snug’ with no wrinkles and creases when you are standing upright. You should be able to comfortably take a full-depth breath when wearing your outdoor swimming wetsuit.  When it comes to the material opt for rubber as opposed to fabric, you may see manufacturers and eCommerce stores referring to them as triathlon wetsuits, triwear, wiggle suits or open water swimming wetsuits. You can hire a wetsuit on-site for just £10 per session.

Yes, all swimmers must wear a brightly coloured swim hat at all times. You can hire or buy swim hats from us on arrival. This is to ensure the visibility and safety of all swimmers at all times.

No, unfortunately, we are only open to members who class themselves as capable swimmers, able to swim a minimum of 450m without stopping. Children must be over 7 years of age, a member and a capable swimmer.

The course is £25 and lasts for 1 hour. Find out more about our courses here.

We don’t offer trial sessions, but you do not need a membership to swim with us. Simply book your swim & enter your safety details and you’re good to go!

No, unfortunately, we do not allow dogs on site. This is to protect our natural wildlife and bird life down at the shore.

It is key to develop a good sighting technique, as knowing where you’re going is a lot more difficult than following a lane in the pool. It’s also important to acclimate yourself to the temperature of the water. For more information please check out our Introduction to Open Water Swimming courses.

We have swimming marshalls at every session, keeping track of swimmers. If you’re just tired but don’t need assistance, rolling onto your back is a good way to save energy and have a rest. If you decide you do need help, whilst on your back raise your arm and our safety team will be able to assist you. If starting out, it’s important to understand your limits and stay close to the lakeshore.

Each swimming session is one hour long. You can spend time at the Cove after your swim by warming up at our onsite cafe serving hot and cold drinks and delicious food. We regularly have pizza nights with stone-baked pizzas to be enjoyed after a refreshing dip in the lake. Facilities include a mixed shower block, male and female heated changing rooms with lockers, male and female toilets and onsite parking.

All swimmers must be able to comfortably swim a minimum of 450m without stopping.

Lake water is natural water which may contain bacteria harmful to the health if ingested, therefore we recommend not ingesting the water as you swim. (We do carry out regular water tests to ensure the water is as safe as possible for you to swim in).

Yes, our Gold & Silver members can swim all year round including the winter months. All of our memberships run annually, meaning that you can enjoy a year of swims within our Summer season from the date of signing up. 

To swim when the water gets much colder through the Winter is only for Gold & Silver members who have taken the time over months to swim very regularly and fully acclimatise their bodies to cold water.